Accessibility
In order to make this site accessible to a wide audience we have placed great emphasis on testing this site with a range of people to ensure a better experience for all users and all technologies. However we welcome any comments, suggestions or feedback you have for us so please free to contact us.
General Information
We hope that the sections below will help to answer some of your questions about Sport Relief or our site. If you're not able to find the answer to your question, then please contact us.
If these sections don't answer your question, then please contact us.
Access Keys
We have chosen not to install access keys in this site for the reason that it may conflict with personal access keys you may have set up on your computer. We hope you’ll find our site easy to navigate.
Upgrade Your Browser
We have made every effort to ensure most aspects of our site work across different platforms and browsers. However, there may be times when we have been unable to provide this level of accessibility with legacy browsers. Below is a list of suggested browsers available to download from external sites. Netscape is not listed here as it has recently been discontinued, and is no longer a supported browser platform.
To come up with our list of browsers that our site will support, we have used the Yahoo Graded Support list [http://yuilibrary.com/yui/docs/tutorials/gbs/], as it is an up to date and reliable source of information on compatibility and popularity.
Please note Red Nose Day takes no responsibility for issues caused from installing third party applications.
Get The Right Software
Some parts of our site require certain software to be viewed correctly. You can download the appropriate software (it's free) using the links below.
Please note Red Nose Day takes no responsibility for issues caused from installing third party applications.
Using Your Browser
Most browsers have several options to make websites more readable if required. Please see under each browser below to help change font type, size and colour, clear your history, and utilise tabbed browsing.
Opera
Font Size (doesn't increased size, instead zooms page in)- Tools > zoom>select zoom level
- OR move slider in bottom righthand corner
- Tools > Preference > Web Pages > select font button>select ‘font color’ nb. For this to work, you will first have to override our site styles by: view > styles > select user mode
- View > images > select ‘no images’
- Right-click a link > Click “Open in New Tab”
- OR Ctrl T
- Go to - http://www.opera.com/browser/tips/
Safari (PC)
Font Type- Click on Image of a Cog (top right corner) > Preference > Appearance > 'select font type'
- Click on Image of a Cog (top right corner) > Customize Toolbar > drag the ‘Zoom’ button onto your toolbar.
- OR Ctrl 'scroll mouse wheel'
- OR Ctrl +/-
- Click on Image of a Cog (top right corner) > Preference > Appearance > Deselect 'Display images when the page opens'
- Click on Image of a Cog (top right corner) > Reset Safari > Uncheck all but “Clear history” > Reset
- OR Click on Image of a Cog (top right corner) > History > Click on any webpage > Ctrl + A > Press Delete
- Right-click a link > Click 'open link in new tab'
- OR Ctrl (apple key on mac) + T
- OR Click on the Document Icon (top right corner) > New Tab
- Go to - http://www.apple.com/safari/features.html
Internet Explorer 9
Font Type- Click on Image of a Cog (top right corner) > Internet Options > General > Fonts nb. For this to work, you will first have to override our site styles by: Click on Image of a Cog (top right corner) > Internet Options > General > Accessibility > check 'ignore font styles specified on webpages'
- Click on Image of a Cog (top right corner) > Zoom > 'select option'
- OR Ctrl 'scroll mouse wheel'
- OR Ctrl +/-
- Click on Image of a Cog (top right corner) > Internet Options > General > Colors > 'check custom boxes where required' nb. For this to work, you will first have to override our site styles by: Click on Image of a Cog (top right corner) > Internet Options > General > Accessibility > check 'ignore colors specified on webpages’
- Click on Image of a Cog (top right corner) > Internet Options > Advanced > 'scroll down to Multimedia section' > Uncheck 'Show pictures'
- Click on Image of a Cog (top right corner) > Internet Options > General > 'Under browsing history, click delete'
- Right-click a link > Click 'open in tabbed window'
- Click an area to the right of a recently opened tab
- OR Ctrl T
- Go to - http://www.microsoft.com/enable/training/default.aspx
Firefox 13 (PC)
Font Type- Tools > Options > Content > Default Font > 'Select from drop-down' nb. For this to work, you will first have to override our site styles by: Tools > Options > Content > Fonts & Colors > Advanced > Deselect 'Allow pages to choose their own font rather than my selections above'
- View > Zoom > 'select'
- OR Ctrl 'scroll mouse wheel'
- OR Ctrl +/-
- To zoom text only: View > Zoom > Zoom text only > (then one of the above)
- Tools > Options > Content > Fonts & Colors > Colors > 'Select for copy and links' nb. For this to work, you will first have to override our site styles by: Tools > Options > Content > Fonts & Colors > Colors > Deselect 'Allow pages to choose their own colors rather than my selections above'
- Tools > Clear Recent History > 'Select from drop-down' > Clear Now
- Right-click a link > Click ‘Open a Link in a New Tab’
- OR Click the + sign to the right of a recently opened tab
- OR Ctrl T
- Go to - http://support.mozilla.org/en-US/kb/accessibility-features-firefox-make-firefox-and-we
Firefox 12 (Mac)
Font Type- Firefox > Preferences > Content > Default Font > 'Select from drop-down' nb. For this to work, you will first have to override our site styles by: Firefox > Preferences > Content > Fonts & Colors > Advanced > Deselect 'Allow pages to choose their own font rather than my selections above'
- View > Zoom > 'select'
- OR Ctrl 'scroll mouse wheel'
- OR Ctrl +/-
- To zoom text only: View > Zoom > Zoom text only > (then one of the above)
- Firefox > Preferences > Content > Fonts & Colors > Colors > 'Select for copy and links' nb. For this to work, you will first have to override our site styles by: Firefox > Preferences > Content > Fonts & Colors > Colors > Deselect 'Allow pages to choose their own colors, rather than my selections above'
- Tools > Clear Recent History > 'Select from drop-down' > Clear Now
- Right-click a link > Click ‘Open a Link in a New Tab’
- OR Click the + sign to the right of a recently opened tab
- OR Ctrl T
- Go to - http://support.mozilla.org/en-US/kb/accessibility-features-firefox-make-firefox-and-we
Safari (Mac)
Font Type- Safari > Preference > Appearance > 'select font type'
- view > select ‘zoom text only’
- OR Ctrl 'scroll mouse wheel' to zoom in page
- OR Ctrl +/-
- Safari > Preference > Appearance > Deselect 'Display images when the page opens'
- History > Clear History
- OR Safari > Reset Safari > Uncheck all but “Clear history” > Reset
- Right-click a link > Click 'open link in new tab'
- OR CMD + T
- OR File > New Tab
- Go to - http://www.apple.com/safari/features.html
Firefox 6 (Windows 7)
Font Type- Firefox > Options > Content > Default Font > 'Select from drop-down' nb. For this to work, you will first have to override our site styles by: Firefox > Options > Content > Fonts & Colors > Advanced > Deselect 'Allow pages to choose their own font rather than my selections above'
- Ctrl 'scroll mouse wheel'
- OR Ctrl +/-
- Firefox > Options > Content > Fonts & Colors > Colors > 'Select for copy and links' nb. For this to work, you will first have to override our site styles by: Firefox > Options > Content > Fonts & Colors > Colors > Deselect 'Allow pages to choose their own colors, instead of my selections above'
- Firefox > History (hover over arrow) > Clear Recent History > 'Select from drop-down' > Clear Now
- Ctrl + Shift + Del > 'Select from drop-down' > Clear Now
- Right-click a link > Click ‘Open a Link in a New Tab’
- OR Click the + sign to the right of a recently opened tab
- OR Ctrl T