In order to make this site accessible to a wide audience we have placed great emphasis on testing this site with a range of people to ensure a better experience for all users and all technologies. However we welcome any comments, suggestions or feedback you have for us so please free to contact us.

 

General Information

We hope that the sections below will help to answer some of your questions about Red Nose Day or our site. If you're not able to find the answer to your question, then please contact us.

If these sections don't answer your question, then please contact us.

 

Access Keys

We have chosen not to install access keys in this site for the reason that it may conflict with personal access keys you may have set up on your computer. We hope you’ll find our site easy to navigate.

 

Upgrade Your Browser

We have made every effort to ensure most aspects of our site work across different platforms and browsers. However, there may be times when we have been unable to provide this level of accessibility with legacy browsers. Below is a list of suggested browsers available to download from external sites. Netscape is not listed here as it has recently been discontinued, and is no longer a supported browser platform.

To come up with our list of browsers that our site will support, we have used the Yahoo Graded Support list, as it is an up to date and reliable source of information on compatibility and popularity.

Please note Red Nose Day takes no responsibility for issues caused from installing third party applications.

 

Using Your Browser

Most browsers have several options to make websites more readable if required. Please see under each browser below to help change font type, size and colour, clear your history, and utilise tabbed browsing.

 

Firefox for Windows (29.0)

Font Type

  • Click the Menu Button (3 horizontal bars) which opens the menu pallet > Click the Options cog > Content > Default Font > 'Select from drop-down'. For this to work, you will first have to override our site styles by clicking doing the following: Menu button > Options > Content > Fonts & Colors > Advanced > Deselect 'Allow pages to choose their own fonts rather than my selections above'

Zoom

  • View (Ensure you have the ‘menu bar’ activated) > Zoom > 'select'
  • OR Ctrl 'scroll mouse wheel'
  • OR Ctrl +/-
  • To zoom text only: View > Zoom > Zoom text only > (then one of the above)
  • Crtl 0 to reset

Font Color

  • Click the Menu Button (3 horizontal bars) which opens the menu pallet > Click the Options cog > Content > Fonts & Colors > Colors > 'Make selection from Colors panel '. For this to work, you will first have to override our site styles by: Menu button > Options > Content > Fonts & Colors > Advanced > Deselect 'Allow pages to choose their own colors, instead of my selections above'

Clear History

  • History (Ensure you have the ‘menu bar’ activated) > Clear Recent History > 'Select from drop-down' > Clear Now

Tabbed Browsing

  • Right-click on a link > Click ‘Open a Link in a New Tab’
  • OR Click the + sign to the right of a recently opened tab
  • OR Ctrl T

For More Reading

 

Firefox for Mac (29.0)

Font Type

  • Click the Menu Button (3 horizontal bars) which opens the menu pallet > Click the Options cog > Content > Default Font > 'Select from drop-down'. For this to work, you will first have to override our site styles by: Menu button > Options > Content > Fonts & Colors > Advanced > Deselect 'Allow pages to choose their own fonts rather than my selections above'

Zoom

  • View > Zoom > 'select'
  • OR Ctrl 'scroll mouse wheel'
  • OR Ctrl +/-
  • To zoom text only: View > Zoom > Zoom text only > (then one of the above)
  • Cmd 0 to reset

Font Colour

  • Click the Menu Button (3 horizontal bars) which opens the menu pallet > Click the Options cog > Content > Fonts & Colors > Colors > 'Make selection from Colors panel'. For this to work, you will first have to override our site styles by: Menu button > Options > Content > Fonts & Colors > Advanced > Deselect ''Allow pages to choose their own colors, instead of my selections above'

Clear History

  • History (from top menu bar) > Clear Recent History > 'Select from drop-down' > Clear Now

Tabbed Browsing

  • Right-click on a link > Click ‘Open a Link in a New Tab’
  • OR Click the + sign to the right of a recently opened tab
  • OR Ctrl T

For More Reading

 

Google Chrome for PC/Mac (35.0)

Font Type

  • Click the Menu Button (3 horizontal bars) which opens the menu pane > Select settings > Content > Click 'Show advanced settings' >Scroll to ‘Web Content’ and click the ‘Customize fonts…’ button > Choose setting from the ‘Fonts & encoding pane

Font Size

  • Click the Menu Button (3 horizontal bars) which opens the menu pane > Select settings > Content > Click 'Show advanced settings' > Scroll to ‘Web Content’ and click the ‘Font size’ button > Choose required setting

Clear History

  • Click the Menu Button (3 horizontal bars) which opens the menu pane > History > Clear browsing data… > Choose required settings

Tabbed Browsing

  • Right-click on a link > Click ‘Open a Link in a New Tab’
  • OR Click the icon (rhombus) to the right of a recently opened tab
  • OR Ctrl T

For More Reading

 

Internet Explorer - IE8

Font Type

  • Click the [Tools] button (located in the top right menu) > Internet Options > General > Fonts. For this to work, you will first have to override our site styles by: Click the [Tools] button > Internet Options > General > Accessibility > check 'ignore font styles specified on webpages'

Font Size (doesn't increase size, instead zooms page in)

  • Click the [Page] button (located in the top right menu) > Zoom > 'select option'
  • OR Zoom In Ctrl +
  • OR Zoom In Ctrl -
  • OR Zoom In Ctrl 0

Font Color

  • Click the [Tools] button > Internet Options > General > Colors > 'check custom boxes where required'. For this to work, you will first have to override our site styles by: Click the [Tools] button > Internet Options > General > Accessibility > check 'ignore colors specified on webpages’

Turn Off Images

  • Click the [Tools] button > Internet Options > Advanced > 'scroll down to Multimedia section' > Uncheck 'Show pictures'

Clear History

  • Click the [Tools] button > Internet Options > General > 'Under browsing history, click delete'

Tabbed Browsing

  • Right-click a link > Click 'open in tabbed window'
  • Click an area to the right of a recently opened tab
  • OR Ctrl T

For More Reading

 

Internet Explorer IE9 / IE10 / IE11

Font Type

  • Click on Cog icon (top right corner) > Internet Options > General > Fonts. For this to work, you will first have to override our site styles by: Click on Image of a Cog (top right corner) > Internet Options > General > Accessibility > check 'ignore font styles specified on webpages' Font Size (doesn't increase size, instead zooms page in)

Font Size (doesn't increase size, instead zooms page in)

  • Click on Cog icon (top right corner) > Zoom > 'select option'
  • OR Ctrl 'scroll mouse wheel'
  • OR Ctrl +/-

Font Color

  • Click on Cog icon (top right corner) > Internet Options > General > Colors > 'check custom boxes where required'. For this to work, you will first have to override our site styles by: Click on Image of a Cog (top right corner) > Internet Options > General > Accessibility > check 'ignore colors specified on webpages’

Turn Off Images

  • Click on Cog icon (top right corner) > Internet Options > Advanced > 'scroll down to Multimedia section' > Uncheck 'Show pictures'

Clear History

  • Click on Cog icon (top right corner) > Internet Options > General > 'Under browsing history, click delete'

Tabbed Browsing

  • Right-click a link > Click 'open in tabbed window'
  • Click an area to the right of a recently opened tab
  • OR Ctrl T

For More Reading

 

Safari for PC (5.0)

Font Type

  • Click on Cog icon (top right corner) > Preference > Appearance > 'select font type'

Font Size (doesn't increase size, instead zooms page in)

  • Click on Cog icon (top right corner) > Customize Toolbar > drag the ‘Zoom’ button onto your toolbar.
  • OR Ctrl 'scroll mouse wheel' to zoom in page
  • OR Ctrl +/-

Turn Off Images

  • Click on Cog icon (top right corner) > Preference > Appearance > Deselect 'Display images when the page opens'

Clear History

  • Click on Cog icon (top right corner) > Reset Safari > Uncheck all but “Clear history” > Reset
  • OR Click on Cog icon (top right corner) > History > Click on any webpage > Ctrl + A > Press Delete

Tabbed Browsing

  • Right-click a link > Click 'open link in new tab'
  • OR Ctrl + T
  • OR Click on the Document Icon (top right corner) > New Tab

For More Reading

 

Safari for Mac (7.0)

Font Type

  • Safari > Preference > Appearance > 'select font type'

Font Size (doesn't increase size, instead zooms page in)

  • view > select ‘zoom text only’
  • OR Ctrl 'scroll mouse wheel' to zoom in page
  • OR Ctrl +/-
  • Ctrl 0 to reset

Turn Off Images

  • Safari > Preference > Appearance > Deselect 'Display images when the page opens'

Clear History

  • History > Clear History
  • OR Safari > Reset Safari > Uncheck all but “Clear history” > Reset

Tabbed Browsing

  • Right-click a link > Click 'open link in new tab'
  • OR Ctrl + T
  • OR File > New Tab

For More Reading