Red Nose Day call centres

A huge ‘thank you’ to everyone that applied to be an official Red Nose Day call centre this year. The selections have been made and applications are now closed.

If you’ve been selected as an official Red Nose Day call centre, you can use your unique login to access the Call Centre Online area.

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"Everyone rose to the challenge to provide the essential telephone support needed, taking donations totaling more than £89,000."

Legal & General Birmingham, 2013

What’s involved?

If being a Red Nose Day call centre sounds like something you want to apply to do, there are some minimum requirements you need to meet.

  • You need to provide a minimum of 50 staffed lines, on a single deliver-to number, and be able to offer these lines between 18:30 and midnight on Friday 13th March 2015.
  • You’ll have to recruit volunteers to cover the number of lines, plus a 20% surplus to keep line numbers consistent.

Applications for Red Nose Day 2015 are now closed. If this sounds like something you would like to apply for in the future, drop us an email to say you’re interested and we’ll get in touch in October when recruitment starts for Sport Relief 2016.

See what others said last time

"Over 150 of our employees from all over the business volunteered to play a part in the evening. It was a real team effort."

ao.com, 2013

What we’ll do

We know it takes some planning to organise your Red Nose Day call centre but, fear not, we’ll be with you every step of the way.

You’ll have access to online resources and be able to get information and inspiration from our call centre forum. Plus, we host briefings around the country to make sure you know everything you need to know before the big night, and you get a Comic Relief contact to answer any of your questions. On the night of TV itself, there’ll also be a call centre help desk on hand to make sure everything runs smoothly.

Got questions? Just ask.

Testimonials

Legal & General Birmingham

"Legal & General’s insurance business in Birmingham proudly hosted a call centre to support Red Nose Day 2013.

164 Birmingham and Ipswich staff volunteered close to 1,000 hours taking over 3,200 donation calls until midnight. Everyone rose to the challenge to provide the essential telephone support needed, taking donations totaling more than £89,000."

Daikin

"Red Nose Day 2013 was a great success, not just a good cause but also a fantastic team building opportunity, the atmosphere in the office was amazing and it was great to see everyone working together, not just on the night but also in the planning and organising of it all.

At Daikin UK we all felt proud to be a part of Red Nose Day 2013."

ao.com

"This was our first time to be a call centre for Comic Relief and we thoroughly enjoyed ourselves!

Over 150 of our employees from all over the business volunteered to play a part in the evening. It was a real team effort with everyone enjoying themselves throughout the night!”